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Platform

One platform for your healthcare AI workforce

Everything your agents need to run healthcare operations work: workflows, document intelligence, validation, human review, and a full audit history.

  • Healthcare focused
  • Human review built in
  • Enterprise ready
Capabilities

Everything behind the work your agents do.

Nine building blocks, shared by every agent, so each team gets the same accuracy, control and visibility.

01 · Capability

AI Workflow Engine

Configure how agents handle work step by step: where it comes from, what to check, and when a person needs to approve.

  • Ready-made skills for every business function
  • Requirements and checks per step
  • Runs continuously as new work arrives

Invoice Approval workflow

Published

  1. Collect documents
  2. Extract information
  3. Validate against policy
  4. Human approvalWaiting on a person
  5. Post to finance system
02 · Capability

Document Intelligence

Trowel.AI identifies each document type, from invoices to contracts, so agents apply the right extraction and checks.

  • Handles scans, PDFs, emails, and images
  • Splits multi-document packets
  • Classification confidence on every file

Packet · 4 documents identified

Confidence

  • Vendor invoice99%
  • Purchase order97%
  • Signed contract94%
  • Tax form88%
03 · Capability

Data Extraction

Pull the fields your team needs from every document, with a confidence score and a link back to the source page.

  • Field-level confidence
  • Source page for every value
  • Custom fields per workflow

Extracted fields · INV-20417

Confidence · Source

  • Invoice numberINV-2041799% · p. 1
  • Invoice date09/14/202698% · p. 1
  • PO numberPO-2988196% · p. 1
  • Tax ID84-221907381% · p. 3
  • Payment termsNet 3097% · p. 2
04 · Capability

Validation

Check extracted information against your policies and across documents before work moves forward.

  • Required fields and documents
  • Cross-document consistency
  • Format, amount, and date-range checks

Validation rules

4 of 6 passed

  • Required fields presentPassed
  • Vendor on approved supplier listPassed
  • Invoice total matches purchase orderPassed
  • Amount within approved budgetPassed
  • Tax ID matches vendor recordNeeds review
  • Signed contract attachedMissing
05 · Capability

Human Review

Decide which situations need a person, and route them to the right approver with full context.

  • Rules by confidence, type, or value
  • Approve, edit, request information, or reject
  • Reviewer notes saved to the audit trail

Review and approval routing

Goes to

  • Field confidence below 90%Finance reviewer
  • Required document missingOperations coordinator
  • Amount above approval limitFinance manager
  • Expiring license foundHR coordinator
06 · Capability

Exception Management

See every open exception across teams, who owns it, and how long it has been waiting.

  • Prioritized exception queue
  • Ownership and due dates
  • Suggested next step per exception

Exceptions

18 open

  • Purchase order missing

    Finance · Invoice Approval

    7 open · High

  • Low-confidence tax ID

    Procurement · Vendor Onboarding

    6 open

  • Offer letter unsigned

    HR · Employee Onboarding

    3 open

  • Policy acknowledgment not found

    Compliance · Audit Readiness

    2 open

07 · Capability

Analytics

Understand volume, review activity, exception trends, and estimated time saved for each agent and team.

  • Agent and team views
  • Exception trends over time
  • Exportable reports

Analytics

Last 7 days

8,412
Tasks completed
126
Exceptions
4.1 min
Avg. review
08 · Capability

Audit History

A complete, read-only record of every automated step and human decision for each item.

  • Timestamped events
  • Who viewed, changed, or approved
  • Export for internal review

Audit history · INV-20417

Today

  1. 11:03R. Patel approved INV-20417
  2. 10:47R. Patel requested signed contract
  3. 10:42Trowel.AI flagged 2 items for review
  4. 10:42Trowel.AI validated 40 of 42 fields
  5. 10:41Invoice received from AP inbox

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