Your AI workforce for healthcare operations
Start with a proven workflow template, adjust the requirements to match your organization, and decide exactly where your team reviews the work.
- Healthcare focused
- Human review built in
- HIPAA ready
Workflow
Pre-Claim Review
Check claim packets for missing or inconsistent information before they move forward.
- AI processing
Collect documents
6 files received
- Queued
Extract information
Waiting
- Queued
Validate requirements
Waiting
- Queued
Identify missing information
Waiting
- Queued
Flag exceptions
Waiting
- Queued
Human review
Waiting
- Queued
Ready for submission
Waiting
Claim packet · CLM-20417
- Patient information
- Eligibility
- Prior authorization
- Supporting documentation
- Procedure code vs. notes
0
Completed
0
Need attention
0
Human review
Human review point: A revenue cycle specialist confirms flagged items and decides whether the packet is ready.
Six workflows, ready for your team.
Each one handles the repetitive steps and routes uncertain or high-impact decisions to the right person.
- 7 steps
Pre-Claim Review
Check claim packets for missing or inconsistent information before they move forward.
- 6 steps
Document Processing
Classify, extract, and validate information from incoming healthcare documents.
- 7 steps
Employee Onboarding
Process new-hire paperwork, licenses, and credentials for clinical and administrative staff.
- 5 steps
Compliance Review
Collect evidence, check it against your requirements, and surface gaps for review.
- 5 steps
Human Review
Route uncertain or high-impact decisions to the right person with full context.
- 5 steps
Missing Information Detection
Find missing documents, blank fields, and inconsistencies early in any workflow.
Pre-Claim Review
Check claim packets for missing or inconsistent information before they move forward.
The problem
Claim packets often move forward with missing authorizations, incomplete clinical notes, or mismatched patient details. Problems surface late, after rework is expensive.
How Trowel.AI helps
Trowel gathers the packet, extracts key details, checks them against your requirements, and flags what is missing or inconsistent before submission.
Where people decide
A revenue cycle specialist confirms flagged items and decides whether the packet is ready.
Outcome: Fewer late surprises. Teams fix gaps before a claim moves forward, not after.
Claim packet · CLM-20417
7 steps run
- Patient informationVerified
- EligibilityVerified
- Prior authorizationPresent
- Supporting documentationMissing
- Procedure code vs. notesNeeds review
Document Processing
Classify, extract, and validate information from incoming healthcare documents.
The problem
Referrals, intake forms, faxes, and scanned records arrive in every format. Staff re-key the same information into multiple systems.
How Trowel.AI helps
Trowel identifies each document type, extracts the fields your team needs, validates them, and sends clean records where they belong.
Where people decide
Staff review only low-confidence fields, highlighted directly on the source document.
Outcome: Less re-keying and cleaner records, with every value traceable to its source page.
Referral · REF-88213.pdf
6 steps run
- Document typeSpecialist referral
- Patient nameExtracted
- Referring provider NPIValidated
- Diagnosis codeLow confidence
Employee Onboarding
Process new-hire paperwork, licenses, and credentials for clinical and administrative staff.
The problem
New hires submit applications, licenses, immunization records, and tax forms. HR teams chase missing items across email and spreadsheets.
How Trowel.AI helps
Trowel sorts every form, matches it to the right person, extracts the data, checks license and document requirements, and shows what is still outstanding.
Where people decide
An HR coordinator reviews exceptions such as expiring licenses or missing records.
Outcome: New staff get to their first shift with complete, verified paperwork.
New hire · Registered Nurse
7 steps run
- Employment applicationComplete
- Nursing licenseVerified
- I-9 documentsComplete
- Immunization recordMissing
Compliance Review
Collect evidence, check it against your requirements, and surface gaps for review.
The problem
Quality and compliance checks mean pulling evidence from many places and comparing it against long checklists by hand.
How Trowel.AI helps
Trowel collects evidence, maps it to each requirement, identifies gaps, and drafts a report your compliance team can review and finalize.
Where people decide
Your compliance lead reviews every gap and approves the final report.
Outcome: A clear, auditable view of where you stand, with less manual evidence gathering.
Quarterly documentation audit
5 steps run
- Signed consent forms98% present
- Discharge summariesComplete
- Medication reconciliation3 gaps
Human Review
Route uncertain or high-impact decisions to the right person with full context.
The problem
Automation that makes every decision on its own is not appropriate for healthcare. But manual review of everything does not scale.
How Trowel.AI helps
Trowel sends only uncertain, inconsistent, or high-impact items to reviewers, with the evidence, confidence, and source documents side by side.
Where people decide
Reviewers approve, edit, request more information, or reject. Every decision is logged.
Outcome: People focus on judgment calls. Routine checks no longer fill their day.
Review item · RV-3302
5 steps run
- AI confidence96%
- Validated fields38 of 40
- Potential discrepancyDate of service
Missing Information Detection
Find missing documents, blank fields, and inconsistencies early in any workflow.
The problem
Missing signatures, expired documents, and blank required fields are found late, causing delays and repeated outreach.
How Trowel.AI helps
Trowel checks every packet against your requirements and lists exactly what is missing, with a suggested next step for each item.
Where people decide
Staff confirm what to request and from whom before any outreach happens.
Outcome: Gaps are found at intake instead of at the end of the process.
Intake packet · Patient #40211
5 steps run
- Insurance card (back)Missing
- Consent signatureMissing
- Referral dateExpired
Built for healthcare teams
Start with one healthcare workflow.
See how Trowel.AI helps your team reduce repetitive work while keeping people in control.